"Close to the base. Nice place overall, but we arrived to find that our room hadn't been cleaned. There was popcorn on the floor, and trash in the closet. The AC didn't come on, but a hotel clerk came and fixed it. The room was cleaned the next day, but the housekeeper missed the trash in the closet. The whirlpool and ice machine were out of order, and neither was fixed during our 4-day stay. Breakfast was excellent.2016-10-27"
"Great experience. Just 10 minutes from the Air Force base. The hotel staff was so helpful with our military graduation. Great breakfast, and it started early to accommodate the early graduation time.2016-08-15"
"The hotel room and bed were comfortable, but there weren't enough towels. After returning to our room, we were told it would be an hour before clean towels were delivered. The pool water looked dirty.2016-07-26"
"The hotel was nice and clean. Breakfast was awesome. The only negative was that we came back from an outing and couldn't find a parking spot.2016-06-23"
"The location was convenient to the Valley Hi gate for the BMT reception center. Easy to access. The hotel grounds and interior were nicely kept. Comfortable, well-kept room. The check-in clerks were friendly and informative about graduation at Lackland and area restaurants. Families going to graduation were offered a hot breakfast starting at 5:30 AM. I'd definitely stay here again.2016-03-09"
"Close to Lackland AFB. The hotel was clean and had all the amenities I needed. The staff was extremely friendly and helpful. Coffee was available in the lobby throughout the day, and the breakfast buffet was more extensive than I expected. Needed ashtrays at all exits, though, since people threw cigarette butts on the ground. I recommend staying here.2016-03-07"
"The front desk clerk had trouble finding our reservation. Our hotel room smelled like smoke, so we had to move to another room. I'd requested extra hand towels and washcloths before we arrived, but they weren't provided. 2016-01-23"
"Nice hotel. It was clean and comfortable, and the staff was friendly and helpful to out-of-towners. Breakfast was served early enough to make it to activities at Lackland AFB nearby. We'd stay again.2016-01-13"
"All the hotel employees were hard workers, pleasant, and willing to help in any way they could.2015-12-26"
"Our stay at this hotel was wonderful. Located in the city, but away from the hustle and bustle. Easy to access Lackland AFB, and less than 15 minutes from the Alamo and River Walk. Everyone was nice and helpful with directions and suggestions. Nice place to stay.2015-05-25"
"When we arrived at the hotel, we asked for extra towels. The check-in clerk said he'd have them brought to us, but we never got them. We also didn't get a room with a ceiling fan as requested. We stay here quite a bit, and were surprised by the rather poor service.2015-03-31"
"Room was clean and comfortable - bathroom had plenty of counter space and vanity storage - good breakfast - nice hotel.2011-08-01"
"Well worth the rate - room was clean and spacious.2011-08-01"
"Extremely close to Lackland AFB; easy to access - wonderful room - staff was great - fantastic stay.2011-08-01"
"Tricky to access from the highway - hotel was clean and modern - helpful staff - breakfast was nice and early - I'd definitely stay again.2011-08-01"
"Hard to access from the highway - liked the decor and cozy atmosphere - I was satisfied.2011-04-01"